Wednesday, June 27, 2012

Follow Me!

“Give us leadership!” The age-old cry. “We want new, better, empowered, engaged, 21st century, or authentic leadership!” Take your pick. Over the last 50 years, business and academics have spent billions on “leadership development.” Our current leaders are the results of that effort. How difficult is it to develop leaders?

To me, two words, “Follow Me,” are the heart of all leadership. It’s what’s in the leader’s heart that makes the difference. These two words, “Follow Me” are powerful and for the next few posts, we’ll explore them.

For the next post -“Follow suggests a direction.”

Monday, June 4, 2012

Without Interpretation

You’re having a meeting with a colleague and you notice that he’s staring out the window. What’s your first thought? If you’re like most people, it’s, “He’s not listening” This is an interpretation of what we see.

After interpreting, we apply intention, make assumptions, and judge the individual. We build a case against him and our emotions take over. We get upset. We make it about us. It becomes personal.

This is dangerous because 99.9% of the time we’ll be wrong! We may be misinterpreting what we see. We can’t tell what’s going on inside the person. We don’t know their feelings or their concerns. The skill is to acknowledge what we see, without interpretation, and ask about concerns. We want to take their side and keep focused on them.

The next time you’re talking to someone and you get frustrated by something they are doing - stop! Don’t make it personal. Recognize that the other person may be struggling with a doubt or concern. Ask them about it and then listen. Keep the focus on them.